Managed Services

Respond Proactively To IT Issues


Break Fix or Managed Services

Managed Services emphasise a proactive, ongoing oversight of IT systems, this allows room for a deeper understanding of a business so as to provide greater insight to support with the future in mind.It’s all about prevention and being proactive when aligning IT with business objectives.

Conversely, Traditional IT Providers operate reactively, addressing issues as they arise and typically charging based on the task or hours worked. Their approach is more transactional, centred on immediate problem-solving.

Novatek have a highly trained and dedicated support team to watch over your business technology daily. Our team span Australia and New Zealand and have a deep understanding of the varying challenges technology can bring

What you will get :

Wahy are Managed Services Important

Managed services are a game-changer in today’s digital landscape. By partnering with experts who proactively oversee your IT needs, a business can focus on their core objectives with peace of mind knowing their digital space is protected.

This approach not only ensures consistent and efficient operations but also brings about cost savings, enhanced security, and access to cutting-edge technologies.

With Novatek as your Managed Service provider, your business can nimbly navigate the complexities of modern tech, scaling as you grow, and ensuring you’re always ahead of the curve.


Expertise and Experience

This provides access to a team of IT experts with diverse skills and experience, ensuring that all your IT needs are handled professionally and efficiently.



They offer a more cost-effective solution compared to hiring, training, and maintaining an in-house IT staff, especially for small to medium-sized businesses.


Redirect Focus

Outsourcing IT management allows organisations to focus on their core business activities rather than getting sidetracked by IT issues.


Proactive Approach

Managed IT services often take a proactive approach to prevent issues before they occur, reducing downtime and increasing productivity.


Better Peformance

Regular maintenance, updates, and timely troubleshooting lead to better system performance, reliability, and reduced downtime.